Doing business in an ethical, customer-centric way is hard-wired into our company DNA. This is reflected in our mission statement and values.
Our mission statement
“Wokingham PAT Testing will help remove faulty electrical appliances, lowering the risk people face when using them, we will do this in a friendly and flexible way, pricing fairly, and always treating our customers with care and respect.”
Our values and standards
We have built Wokingham PAT Testing around 3 core values which decide everything we do:
1 Friendly, managed service
Everyone knows that electrical safety is important, but we understand that sometimes it can feel like one more thing on a never-ending ‘to do’ list. That’s where we can help. Our team can work with you to understand your requirements and put a schedule in place for the whole year, with pre-booked appointments and pre-agreed budgets.
2 Flexible terms
We believe that our friendly approach and high level of service will keep you with us without the need to tie you into a long contract (unless you want one, of course). We will of course discuss prices and payment terms with you. We’re flexible here too because we know that different businesses work in different ways. If you want to pay after each job is completed, that’s also fine. Our priority is to find an agreement which works for you.
3 Fair prices for good work
It’s natural to want to save money – that’s just good business. But very low prices can sometimes mean poor quality work which could leave your team and premises at risk and your business outside of legislation and insurance requirements. Wokingham PAT Testing works to British Standards, employing experienced engineers and only using quality parts and products. Because of our commitment to delivering this high level of service, we are unlikely to ever compete on rock-bottom prices on a like for like service. Instead, our focus is on delivering quality work and charging a fair price for it. We are committed to doing the right thing by our customers – including trying to save them money where we can.
If a friendly, flexible and fair portable appliance testing company sounds like the kind of organisation you’d like to do business with, please get in touch and find out how we can help you make this run as smoothly as possible.